Customer bear the cost of 10% per year to replace a new piece based on original price. In the event the current model is not available, Customer can choose from equulivmt models.
Due to the fact that all mattresses are wear and tear items, at i-Zzz, we use only quantifiable methods to provide clear and understandable assurance:
i-Zzz reserves the right to refuse service and invalidate the warranty when the sleep set, even if defective, is in an unsanitary condition(soiling, bodily fluids, infestation or other abuse), and/or has evidence of liquid penetration, and/or product failure caused by factors other then defective workmanship or materials.
Warranties are extended to the Original mattress owner, Original delivery address based on the Original purchase invoice/delivery order.
Upon request for servicing, original invoice and warranty card must be produced.
180 Paya Lebar Road #01-02 Singapore 409032